Support

The Best Support & Training for the Life of Your Project

We recognize that great support is one of the most important things that we do. It all starts with clear, reliable communication and thorough documentation on and every website we build and application we develop. One of the things that sets us apart is that our great code always includes great support and training — every time — during the project and as long as you need it. Just ask.

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Complete Website & Application Support

Websites and applications become an integral part of an organization and the productivity of the team using it. As your business grows, adapting to emerging needs and business requirements is vital. ICG will be there for you with professional, hands-on expertise that covers the complete life-cycle of your website or application.

No matter what level of support you choose, we believe that great support includes great documentation. That's why we'll create and maintain complete documentation and version history that addresses your support and long-term maintenance needs every step of the way.

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Custom Project & Platform Support Solutions

Over the years, our customers appreciated our quality support so much that we've grown to provide support services on other projects and systems built on Microsoft Windows and .NET technology stack. We can provide exceptional support for websites, applications, systems, and databases at every scale that's customized to your particular requirements while meeting the highest standards for quality and satisfaction. Just let us know and we’ll craft a custom support and service package for you too.

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Custom Technology & Project Training

When you're a company dedicated to exceptional support like we are, the biggest achievement is to ensure that our customers need as little of it as possible. We do this in two ways: by designing and building the most stable and secure websites and applications possible, and by offering comprehensive training programs so that your team can become experts too. Not just on the products we produce, but on managing and maintaining .NET-based systems and databases — including the latest advancements in .NET Core and Entity Framework. We can create a customer training program that will help you make your team more productive and to create even more value for your business.

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Support & Training for Microsoft Platforms & Frameworks

We have become recognized experts and leaders in technology solutions built and run on the full stack of Microsoft platforms and frameworks. That means that we can deliver specific expertise on technology project management tools like Visual Studio and Azure DevOps. It means that we can fully support and train teams on code projects written in C#, ASP.NET, Entity Framework, and even the latest versions of .NET Core. We can support and optimize websites and web applications on leading Microsoft-based Content Management Systems, such as DNN/Evoq and Kentico. And we can manage and support every major deployment and hosting option, from dedicated infrastructure to the Azure Cloud.

We'd love to put our team into action for you and your business.