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Some recent events have demonstrated some of the challenges that can come from these arrangements. Twice in the last week we have been asked to jump in and help when a system or process has been disrupted by the hosting environment or the environment has not been available to assist when a disruption has occurred, resulting in significant outages, unnecessary heartache and costs, and more than a few sleepless nights for our customers’ in-house IT teams.

When we’re asked about what’s important to consider when choosing a hosting provider, here’s what we say.

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